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Mr Scratch
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January 11, 2013 at 9:04 pm
Hi there,
I (at admin level) created a staff member using the Staff Manager and successfully attached her to an event using the edit window and had her bio appear in the event using the shortcode. All well and good.
One of my other people (who is also an admin) created a bunch of events (classes) and added a bunch of staff (teachers) to the roster of staff. She can’t see the original staff member I created in the edit menu, and neither can I. We can both see her in the Staff Manager list.
Help?
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Josh
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January 14, 2013 at 10:21 am
Hi Mr Scratch,
I’m a little unclear about where this staff member entry isn’t displaying. Is it on the Manage Staff Members screen:
yoursite.com/wp-admin/admin.php?page=event_staff
If so, there is a live search filter that can filter through the staff list. I would check the filter to be sure that nothing is entered there and filtering out entries.
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Mr Scratch
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January 14, 2013 at 10:44 am
Hi Josh,
I’m going to fill in specifics, rather than work in generalities.
1) There are two admins, me and Karina. We both have site admin privileges as well as Event Espresso admin privileges.
2) I created an event; let’s call it “Dance Class”.
3) I created a Staff person using the Staff Manager menu. The staff member is named “Betty”.
4) I was able to attach “Betty” to “Dance Class” with no problem (her name and a checkbox appeared on the event page in the right-hand column); I was able to have Betty’s information display on the “Dance Class” event by using the shortcode.
Karina came along and created a whole bunch of new events (classes) and a whole bunch of new staff members (teachers). She is able to attached any of the staff members she created to events she created, no problem, but “Betty” is not a staff option on the event creation/editing page.
When Karina or I look at the Staff Manager, we both see Betty. Betty shows up as a staff member, but she doesn’t show up as an option for new events.
Can a Staff member only be attached to one event?
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Mr Scratch
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January 14, 2013 at 10:50 am
Ah-ha.
And when I go to create a new event, I don’t see any of the staff members Karina created.
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Josh
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January 14, 2013 at 11:19 am
Hi there,
I believe this is a feature of the Roles and Permissions add-on, it does the same thing for promo codes. Are you using the Roles and Permissions add-on?
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Mr Scratch
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January 14, 2013 at 12:47 pm
We are!
Can you be more specific about what I should look for in the Roles & Permissions add-on? Karina and I are both “Adminstrators” on the “User Roles Manager”. Looking at the “User Permissions”, the Minimum Page Permissions are all set to “Administrator”
Thanks!
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Josh
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January 14, 2013 at 1:17 pm
Hi Mr Scratch,
I don’t believe this is something that can be changed in the Roles and Permissions add-on. If you want to share things like custom questions, promo codes, and staff entries, you might try deactivating Roles and Permissions. Roles and Permissions will separate these according to user accounts.
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Mr Scratch
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January 14, 2013 at 1:25 pm
That did the trick. Thanks.
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