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Missing some pages from "Event Espresso Critical Pages"

Posted: August 19, 2019 at 12:42 pm


vrwaadmin

August 19, 2019 at 12:42 pm

I had issues getting EE installed but did with help from hosting provider (wmpu). When I login, I see this message and when I view the pages, I see “Page Visibility Problem” for a few pages. Is there a way to restore these?


Josh

  • Support Staff

August 19, 2019 at 2:04 pm

Hi,
There may be a way to restore these if they’ve been moved to the trash. What you’ll do is go to your WordPress dashboard, then click Pages, then click the Trash link. If you see any Event Espresso Critical Pages listed there, you click the “Restore” link for each of them.


vrwaadmin

August 20, 2019 at 2:53 am

I checked there but did not see any. I suspect the installation didn’t go smoothly. Can I pull specific files from the zipped event espresso plugin and, if so, which file(s)?


Tony

  • Support Staff

August 20, 2019 at 5:28 am

There’s no way for us to know which files you would need to pull (if you did), however usually if you have missing files within EE you’d get more than just an issue with the pages, you would get fatal errors from EE trying to load the missing files.

So if you go to Event Espresso -> General Settings -> Critical Pages

Which pages should ‘Page Status OK’ & ‘Shortcodes OK’?

On one of the pages that don’t, if you click the edit link just under the page name what do you see?


willsboro

August 20, 2019 at 5:32 am

Hi there. Thanks for the reply. I guess I was overthinking it and assumed that EE had specific required pages, but it looks like all I had to do was create new pages, put in the shortcode, save the page, and then assign it on the Critical Pages. Now all show as OK.

To answer your Q, though, when I clicked Edit, it was saying the page did not exist. It’s likely I deleted the page, I’m just not sure how whatever I deleted was connected to EE, as I hadn’t done any setup yet.

During the install process, how does EE determine what pages are connected to the critical pages?

Thanks again!


vrwaadmin

August 20, 2019 at 5:48 am

This reply has been marked as private.


Tony

  • Support Staff

August 20, 2019 at 5:57 am

When EE is installed it generates the 4 critical pages and adds the shortcodes to each of those, then saves the ID of those pages into its config.

So if those pages are removed or set to private the page I mentioned above give you an indication that there is an issue with either visibility (set to private or deleted) or shortcode issues (some users remove the shortcode thinking it isn’t needed).

Either way, if you have manually created those pages and selected the correct page for each section above you shouldn’t run into problems.

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