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missing images at checkout

Posted: May 10, 2020 at 5:20 am


EpeOutdoor

May 10, 2020 at 5:20 am

At the checkout I provide an option for pop Mollie or Paypal. The button images I have set are not displayed, only the selection bullets are displayed without any text or image. Have reselected the images at the payment settings and cleared the cache, but no result.


Seth Shoultes

  • Support Staff

May 10, 2020 at 8:38 am

After uploading new images did you make sure to save the payment settings? Upon uploading the images, are you able to view the images in your browser by copying and pasting the URL into a browser?


EpeOutdoor

May 10, 2020 at 8:47 am

Yes I did, and again, and again. Still no images.https://www.epeoutdoor.nl/afronding-aanmelding/?uts=1589121893&step=payment_options


Seth Shoultes

  • Support Staff

May 10, 2020 at 4:14 pm

I see the image placeholders load, then disappear. So it looks like it might have something to do with the Lightspeed caching/Lazy Loading feature that’s activated on your site.

Can you try clearing your page cache or exclude the checkout page from caching?


EpeOutdoor

May 11, 2020 at 12:40 am

Thank you! Exludes the page from cache and the images from lazy-load. It now works

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Updated by  EpeOutdoor 2 weeks, 2 days ago ago

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