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Carina Hume
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February 20, 2014 at 7:50 am
We’re seeing an issue were a student is registered by our front desk staff, the staff member receives the confirmation email but then the student doesn’t show up in EE. Any suggestions?
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Josh
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February 20, 2014 at 9:53 am
Hi there,
Is there anything entered into the live search field in the attendee overview at the moment?
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Carina Hume
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February 20, 2014 at 12:24 pm
No.
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Josh
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February 20, 2014 at 5:31 pm
Can you check to see if someone deleted the registration via the admin?
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Carina Hume
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February 21, 2014 at 8:52 am
Nothing has been deleted.
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Josh
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February 21, 2014 at 9:05 am
Can you send a copy of the site’s database along with the name of the missing attendee so we can take a look? You can send this information to support@eventespresso.com
Since nothing has been deleted the attendee data should still be there.
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