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Mijireh Payment not completing

Posted: January 19, 2017 at 12:25 pm


Shon Smith

January 19, 2017 at 12:25 pm

Hi I use the Mijireh plugin as a third party pass through to First Data for event payments. Currently everything is working fine, except for the return to my site after payment. When people pay on the Mijireh site, it goes through, however, they just get a blank screen or a 500 http error screen and not the thank you screen. The registration is set to pending payment, even though the payment had been successful. I am on EE 4.9.22 running on Ubuntu 12.04 lts. I have recently changed the permalinks on the site to plain, but all the other pages are working fine.


Tony

  • Support Staff

January 19, 2017 at 12:52 pm

Hi there,

The 500 error usually means a fatal error is being thrown which should be logged in the servers error logs.

Do you have FTP access to the server? You should find an error.log (or similar) file within the root directory of your site. Can you check there if any errors are being thrown by Event Espresso?

Or if you add this snippet: https://gist.github.com/Pebblo/8787f5530ea777c84aaf62f075e55b32

To your wp-config.php file and retest a Mijireh payment the errors should be logged within a debug.log file within /wp-content/

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