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Messages short code

Posted: December 8, 2018 at 3:31 pm


Roberta

December 8, 2018 at 3:31 pm

First I want to say your messaging system is excellent – highly customizable for content and recipients and professional-looking (much better than my experience with other event programs).

We want to edit the content of the PDF invoice and receipt. I know you do this in the “Messages” section. To understand what information the shortcode was pulling, I printed out a test transaction PDF of the invoice and receipt and wrote the shortcode from the template beside the information it pulled – this was highly useful to me (it would likely be useful to other users you had an image showing this).
I have two problems and a question.
1. When I download the pdf, the icons are not found so they all display with a placeholder saying “image not found’. The logo downloaded fine. I can’t see anywhere in the template file that these could be edited and I can’t hide them with css.
2. On the PDF receipt, the [EVENT_LIST} shortcode pulls a huge amount of information, some of which we don’t need. How can I edit this?
3. Do you have a description of all the shortcodes somewhere that says where the shortcode information is being pulled from and what it will display?


Tony

  • Support Staff

December 10, 2018 at 5:49 am

Hi there,

First I want to say your messaging system is excellent – highly customizable for content and recipients and professional-looking (much better than my experience with other event programs).

Thank you for the feedback, I’m glad it’s working well for you and will pass this on to the rest of the team.

1. When I download the pdf, the icons are not found so they all display with a placeholder saying “image not found’. The logo downloaded fine. I can’t see anywhere in the template file that these could be edited and I can’t hide them with css.

So they work on the HTML view but not the PDF view?

If so that usually means allow_url_fopen has been disabled on your server, DOMPDF requires that is enabled to pull in the images. Can you link me to either a test event or a test Invoice I can view?

2. On the PDF receipt, the [EVENT_LIST} shortcode pulls a huge amount of information, some of which we don’t need. How can I edit this?

It depends what info you want to remove.

The _LIST sections loop over the object within the registration and output whatever is within the section for each of those elements, for eample if you have a registration for multiple events, EVENT_LIST loops over each event and outputs the details.

Each section can also call other sections and that’s the cae for EVENT_LIST, it outputs some details for the event itself, then calls TICKET_LIST – http://take.ms/njICH

TICKET_LIST loops over the selected tickets for the event and outputs the details relevant to each specific ticket – http://take.ms/DD436

May I ask what details do you want to remove? I can give you more details on how to make the change you want which should help provide more details on how it works.

3. Do you have a description of all the shortcodes somewhere that says where the shortcode information is being pulled from and what it will display?

In the ‘Help’ section at the top of the page is a full breakdown of all of the shortcodes – http://take.ms/gchDd

Each individual section has the icon, which lists all of the shortcodes available in that specific section – http://take.ms/WtU81

Is that what you are looking for?

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Updated by  Tony 2 days, 17 hours ago ago

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