Posted: July 24, 2024 at 1:40 pm
Messages are visible in ‘queued for sending’ but do not send. Setup with WP Mail SMTP (Brevo) Default message templates setup as they should using shortcodes for To / From etc. I’ve checked cron events as outlined in this article and they appear as below: I’ve still deactivated the EE4 plugin but still no luck, any ideas please? |
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Hi there, When you go to Tools -> Cron Events, does it show anything about WP_CRON being disabled on that page? (Usually it shows a message at the top of the page if that’s the case). What does it show in the ‘Next Run’ column for each of the above 3? |
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Hi, |
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Hmm, so the crons are triggering. So if the messages are sitting are ‘Queued for sending’, they are showing in the message activity table with a blue status indicator, correct? (The square box next to the to name and also the colour of the to field) |
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Yes that’s correct. ‘An error has occurred: |
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I’m using Memberpress and those emails are working. |
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Hi James, Can you please share the login details so we can look closer? |
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Hi Sam, I’ve sent the details over. Paul (Developer) |
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Hi James, I’ve changed the message setting under Global Message Settings > Generate and send all messages > to send on the same request and it should work fine now. |
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This reply has been marked as private. | |
Hi There, The You’ll need to enable MBString on your server to fix the above error: https://www.php.net/manual/en/mbstring.installation.php Sometimes all that is needed is to uncomment something like: extension=mbstring Within the PHP.ini file, but that depends if it has already been installed. |
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Hi Tony, Thanks for looking into this and sending over the details. I’ll take a look at the installation and feedback. Paul |
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Hi Tony, All working fine after installation. Thank you both, great support! Paul |
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Awesome, thanks for the update. Any further issues just let us know. |
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