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Messages not generating after update to EE .46

Posted: September 14, 2017 at 4:16 pm

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malctrainingevents

September 14, 2017 at 4:16 pm

I experienced an issue after updating from .45 to .46 > EE notifications weren’t sent to the registrants. I rolled back, did some troubleshooting and changed the setting Messages > Generate and send all messages to “at the same request”.
This works great in .45. After updating to .46 again messages are not being generated.

Any idea how to fix this?

Thanks,
Syl


Josh

  • Support Staff

September 14, 2017 at 5:57 pm

Hi Syl,

We haven’t seen any issues with updating our testing sites from .45 to .46 and I’m not aware of anything that’s different in .46 that would cause messages to not generate. When .46 is activated on your site, can you try sending a test message from the message template editor? Does it send then? Do the generated messages get logged on the Messages Activity page?


malctrainingevents

September 15, 2017 at 11:30 am

Hi Josh,

I have updated EE again to .46 and now it works… did not the previous two times. Strange. Messages weren’t logged in Messages > Activity.

The only thing I did differently this time is to update EE and Attendee Mover seperately. Anyway! It works ๐Ÿ™‚

Thanks ๐Ÿ™‚
Syl

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