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TownCountry
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April 8, 2021 at 5:51 am
In cases where a user books multiple events, no registration confirmation message is sent because the event author is entered multiple times in the “From” field.
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Seth Shoultes
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April 8, 2021 at 12:29 pm
Hi there,
Can you please double-check the Registration Approved message template, under WP Admin > Event Espresso > Messages > Default Message Templates > Registration Approved > Edit Registrant.
Please double-check that the “From *:” field has a correctly formatted shortcode.
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TownCountry
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April 12, 2021 at 2:58 am
We have used [EVENT_AUTHOR_EMAIL]. Now we changed it to [CO_FORMATTED_EMAIL] and it seems to work. Is it possible, that [EVENT_AUTHOR_EMAIL] does not work in this context?
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Tony
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April 12, 2021 at 6:09 am
Hmm, good question. I’ll do some digging into this.
Events from the same author should work, do each of the events have the same author or unique?
It sounds like above the same author is repeated but just checking.
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TownCountry
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April 12, 2021 at 10:28 am
It does not matter if the events are from one or more authors.
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