Support

Home Forums Event Espresso Premium Question about Message Templates

Question about Message Templates

Posted: April 7, 2020 at 11:06 am


AZ Masonry Council

April 7, 2020 at 11:06 am

1. In the Event, under Notifications, for Receipt I have “Global”. I can’t find which message this links to. I thought Payment Receipt but that’s not it.
2. When I click Edit next to Global, I do get a message that I have been able to edit. But I need to make some more changes and I can’t see those fields in the edit window.

a. Want to delete Date/Time
b. Want to delete Venue
c. Want to see Transaction ID instead of Registration Code.


Josh

  • Support Staff

April 7, 2020 at 1:59 pm

Hi,

The Receipt isn’t actually an email. It’s the web page that can be opened on the Thank You page. It can also be opened via the Event Espresso > Transactions screen.

It sounds like you want to edit one of the emails like the Registration approved email, have you checked that one to edit?


AZ Masonry Council

April 7, 2020 at 2:13 pm

Part 1 of my question
When I click on Receipt Global and Edit, the form it brings up is not the Thank you message I get when I make a purchase. The form I see says “Order Confirmation.” The message that comes up on my screen says “Thank You.”

I understand that the HTML tab is messages while the Email tab is emails.

Part 2 of my question has to do with the Email tab / Message Type / Payment received.


Josh

  • Support Staff

April 7, 2020 at 2:34 pm

When I click on Receipt Global and Edit, the form it brings up is not the Thank you message I get when I make a purchase. The form I see says “Order Confirmation.” The message that comes up on my screen says “Thank You.”

While on the Thank You page, you’ll need to click the button in the following screenshot to see the Receipt:

Part 2 of my question has to do with the Email tab / Message Type / Payment received.

The Payment Received email would not normally have a registration code or venue information. Maybe you’re looking to edit the Registration Approved email?


AZ Masonry Council

April 7, 2020 at 2:41 pm

OK. That seems really weird but I’m not a programmer so…

How do I edit the Order Confirmation? There are fields on the form I see when I pay that are not showing on the editable form.
* Date/Time – delete
* Venue – delete
* Registration Code needs to be Transaction ID


AZ Masonry Council

April 7, 2020 at 2:42 pm

How do I edit the Thank you message?
* Change REG CODE to Trans ID
* TYPE – delete


Josh

  • Support Staff

April 7, 2020 at 3:07 pm

The Order confirmation can be edited by going to Event Espresso > Messages > Default Message Templates, the look for the Receipt Message type and click “Edit Purchaser”. The Date and Time shortcodes can be removed from the DATETIME_LIST] *: section, and the registration code shortcodes can be removed from the [ATTENDEE_LIST] *: section.

The Venue information is at the bottom of the Main Content section.

The contents of the Thank You page are not easily modified, in other words adding the transaction ID isn’t something that can be added without doing some PHP programming. If you want to remove the reg code and payment type, that can be hidden by adding some CSS. You can add the following CSS to your site’s Appearance > Customize > Additional CSS page:

.ee-table.ee-registrations-list thead tr th:nth-of-type(2),
.ee-table.ee-registrations-list tbody tr td:nth-of-type(2),
#espresso-thank-you-page-payment-details-dv tbody tr td:nth-of-type(2),
#espresso-thank-you-page-payment-details-dv thead tr th:nth-of-type(2) {
display: none;
}

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Josh 1 month, 2 weeks ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!