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Message System -EE4

Posted: May 22, 2014 at 9:27 am

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Candi Stroh

May 22, 2014 at 9:27 am

IS there some way that when messages are sent for approved, pending or cancelled, that the primary attendees full registration information is also passed to the admin. I do see a shortcode that will pull the address, company name, phone, email for the primary attendee. Have I overlooked it somewhere???


Lorenzo Orlando Caum

  • Support Staff

May 22, 2014 at 9:48 am

Yes, you can be copied on these email notifications.

Here is a tip to see which notifications are emailed:

http://cl.ly/image/2q1s1W1u0i1a

In the screenshot above, there are several message types and then to the left of that column, there is a column that shows the messengers along with recipients.

Blue means that recipient is enabled.
Grey means that recipient is disabled.

You can enable a disabled recipient by clicking on a grey recipient such as the Event Admin. Then in the TO field, enter the shortcode for the event admin:

[EVENT_AUTHOR_EMAIL]

From there click on the save and close button.

You can then repeat this process for the other messengers.


Lorenzo


Candi Stroh

May 22, 2014 at 9:55 am

Ok that is helpful to know, but i don’t think i explained myself correctly.

Take the Approved message template for Event Admin. I would like, in that template, to have all of the Primary Registrants Contact Details to be available to add.


Lorenzo Orlando Caum

  • Support Staff

May 22, 2014 at 10:16 am

Hello,

There isn’t a shortcode to display that information. The closest option is to follow the Registration Code link which is displayed in the registration notification email. You can then view the contact information in the top right corner of the screen.


Lorenzo

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