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Message revisions not working

Posted: September 12, 2017 at 2:18 pm

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Karli

September 12, 2017 at 2:18 pm

Hello,

I recently revised our custom email template for “Registration Received”, our current primary registrants are still receiving the earlier version of the custom email template. Any ideas on how to fix this?

Thank you.


Josh

  • Support Staff

    •

September 12, 2017 at 2:33 pm

Hi Karli,

We’ll need more information to know how to fix. May I ask can you check to see if the custom email template is selected within the event editor for that particular event?
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Updated by Josh 7 years ago ago

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