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aditi.av
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March 6, 2017 at 2:41 am
Hello
We have linked the Mollie online payment for registering for our events. Its working fine, the registration is completed and the payment is done. The user then clicks the back to your webpage at the bank payment after successfully completing the payment. The registration details are displayed also an button to view the receipt/order is displayed.
But is also displays the following message https://cl.ly/151m2k1z222Q
Can you tell me, is it supposed to display the payment details and its not able to retrieve them?
REgards
Aditi
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Tony
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March 6, 2017 at 2:48 am
Hi there,
Yes it is, usually when the above happens WP heatbeat api has been disabled on the server.
Which hosting provider are you using?
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aditi.av
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March 10, 2017 at 9:17 am
Hello ,
I am using cPanel hosting provider.
Regards
Aditi
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aditi.av
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March 13, 2017 at 4:13 am
Hello ,
As mentioned in your previous reply, we should ask the WP heatbeat api to be enabled on the server ?
Does it have any other impact?
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Lorenzo Orlando Caum
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March 13, 2017 at 12:09 pm
Hello,
Is this a site that you are hosting yourself or do you have a hosting provider?
If you have a hosting provider, then ask them if they have deactivated the WP heartbeat API and if it can be turned back on.
Thanks
—
Lorenzo
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aditi.av
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March 17, 2017 at 6:42 am
Hello,
I installed the heartbeat control plugin to manage WP heartbeat API. It takes heartbeat Locations and Frequency 2 inputs. I tried with the heartbeat Location to ‘default’ as well as ‘allow only on post edit pages’ and frequency override to 25 secs. But still I get the same message after event registration.
Thanks
Aditi
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