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Message box empty – no text

Posted: January 28, 2015 at 3:51 pm

Viewing 7 reply threads


ac

January 28, 2015 at 3:51 pm

Hi,

Message box Red and Green show up but don’t have any text in it.

Latest WordPress 4.1 & Event Espress 4.4.9.

Thanks,
G


Tony

  • Support Staff

January 29, 2015 at 1:48 am

Hi,

Can you link us to a page we can view this on please?

Have you added your license key to Event Espresso -> General Settings? You license key is available from Your Account Page

Please use the key that does not end with _FREE


ac

February 3, 2015 at 4:04 pm

Thanks for the reply – its on a development pc – so can’t.

Do you have any related posts so that we can try some workarounds? try?

Thanks,


Tony

  • Support Staff

February 4, 2015 at 3:46 am

Do you have any related posts so that we can try some workarounds?

We’ve not had any issues with the message boxes similar to this.

Actually does your theme use white text on a dark background?


Dean

February 4, 2015 at 4:25 am

Hi,

We don’t but can you check that there are no JavaScript errors in the console? Also you may want to try and inspect element on the message to see if any CSS is affecting it.


ac

February 4, 2015 at 6:51 pm

There are no javascript errors and this is what the code looks like when inspecting:

<div id=”espresso-ajax-notices-error” class=”espresso-ajax-notices error fade-away” style=”display: none;”>
×
</div>

So there is no message text – there should be an error message of a required field is empty.

Can you point me to the source code or hook or anything we can try?

Thanks.


ac

February 4, 2015 at 8:21 pm

Could you please tell me which scripts need to be loaded for the error messages to be shown. I think it could be because we optimized and scripts are now loaded together & in the footer.

Thanks.


Lorenzo Orlando Caum

  • Support Staff

February 4, 2015 at 9:26 pm

Hi, its difficult to determine the exact cause of this. You mentioned that the scripts were combined.

Are you able to temporarily deactivate that option and re-test?


Lorenzo

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