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TBWA-Web
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September 3, 2023 at 8:19 pm
We cloned our production site to staging site so we can test our registration process. We are unable to select several events/items unless we do them one at a time. Until this year, we have been able to test in the staging site without any issue.
We noticed this statement: Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains.
Our members need to be able to register for the event, select classes and other items.
We need to test our event registration along with selecting other events prior to pushing to the production site. How can we best accomplish this?
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Rio
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September 3, 2023 at 11:25 pm
I’ve reset your license key which should remove the above notices, when you domain changes again you’ll likely get the same error.
Your staging site, should not have key, you can remove it.
Just go to your account page and click request reset next to your key. Once that has processed it will remove the notice from your site again.
If you plan to test the registration, switch your payment method to sandbox mode or test mode.
thanks
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TBWA-Web
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September 4, 2023 at 4:49 pm
This reply has been marked as private.
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Rio
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September 4, 2023 at 6:28 pm
You need to login to your account page. Here, https://eventespresso.com/wp-login.php
Yes, I can see that you have MER plugin where you can download and install.
https://monosnap.com/file/C8e9vtfH07zDjtcRgmD17zAT49fP4N
If you want to switch your payment method to sanbox mode or testmode. You need to go to your EE Dashboard -> Payment Method
In this example, going to choose stripe,
https://monosnap.com/file/ZLc5uvp3yaMBoFuPDkMeniyC5jWdNT
then, https://monosnap.com/file/5aG2HCWA3QREzoiCKDsTEhQYjpt2Jp
thanks
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TBWA-Web
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September 4, 2023 at 7:58 pm
This reply has been marked as private.
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Rio
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September 4, 2023 at 8:19 pm
Hello,
I’ve downloaded and tried to install the file but do not see the the file to install.
Can you shoot video on what you experience please. You can use loom to do it. https://www.loom.com/
thanks
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TBWA-Web
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September 4, 2023 at 9:01 pm
MER is now working on our staging site.
unable to proceed to payment options. Will research for a solution.
Thanks so much for sticking with me on this Rio. You’ve been a great help.
Have a great week.
Linda
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Rio
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September 4, 2023 at 9:37 pm
Can you shoot us video on what you experience? or send us login detail. https://eventespresso.com/send-login-details/
thanks
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