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Membership Required?

Posted: August 10, 2014 at 11:17 pm

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Paul Vanchiere

August 10, 2014 at 11:17 pm

When someone attempts to register, it generates an error after selecting the quantity stating that the number of tickets has not been selected. Per the documentation, I cleared the cache and it worked. However, when I log out of the admin panel, it does not work. It seems that the person registering has to be a registered memeber of my site. I do not intend on requiring people to sign up with my site to register for an upcoming event.

http://pediatricmanagementinstitute.com/events/

Anyone have any ideas?


Dean

August 10, 2014 at 11:33 pm

Hi Paul,

Are you using any form of caching plugin or are you using a host that caches automatically, such as WPEngine?


Paul Vanchiere

August 10, 2014 at 11:34 pm

Yes, using wpEngine


Paul Vanchiere

August 10, 2014 at 11:40 pm

Seems really weird that it works flawlessly when I am logged into the site but crashes when not logged in… is there something tied to the member profile in the registration process?


Dean

August 11, 2014 at 1:15 am

Hi,

The caching that WP Engine do automatically for you is causing the issue here.

You’ll want to ask WP Engine to setup no-cache rules for your Event Espresso pages.

This page explains the issue a bit:

http://wpengine.com/support/wpengine-ecommerce/

The critical pages should not be cached. On a default install the Critical pages would be:

/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/

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