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membership level does not allow automatic upgrades on more than one domain

Posted: August 12, 2014 at 2:34 pm

Viewing 3 reply threads


Andrew MacKenzie

August 12, 2014 at 2:34 pm

However, in the account pages it shows the registered domain for the key is the one I am trying to update.


Jonathan Wilson

August 12, 2014 at 2:43 pm

Hi Andrew,

Not sure what’s going on there. Let’s try this. ?I have reset your license key. Please remove the key from the field in your Event Espresso General Settings, save the blank field, then reenter the key and save again.

Let me know if you have anymore issues. I’m here to help.


Andrew MacKenzie

August 12, 2014 at 2:46 pm

that seems to have worked. Funny as the key was the same. Oh well, it works now.

Thanks!


Jonathan Wilson

August 12, 2014 at 2:48 pm

Not sure what causes that, but it happens sometimes. Let me know if you have anymore issues.

Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂

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