Home Forums Event Espresso Premium Member's Price not being displayed

Member's Price not being displayed

Posted: September 14, 2012 at 12:17 am

Michael Watt

September 14, 2012 at 12:17 am

EE Version 3.1.26.P
EE Members Addon Version 1.9.4

As a logged in member, the members price is correctly displayed on the event registration form page, but reverts back to the standard price on the following confirmation page.

I verified that both a member’s price and standard price were added to the event creation page.

How can I resolve this issue?


September 14, 2012 at 1:13 am

Hi Micheal

Weirdly I am getting similar but different results, where the event list price is wrong but everything else is correct.

I will raise a ticket with the developers to look into this one.

Michael Watt

September 19, 2012 at 1:11 am

Hi Dean

Has there been any movement on this issue?
I just installed the update 3.1.27. but the issue still exists.
I login as a member — members price shown in event details — non-member price displayed in the following confirmation page.


September 19, 2012 at 2:21 am

Hi Michael,

Thanks for the update. The ticket is in place with a high priority mark though I can’t give a timeline on it being fixed.

Michael Watt

September 20, 2012 at 11:53 pm

Thanks Dean!


  • Support Staff

October 3, 2012 at 8:27 am

Hi Michael,

Can you provide a few details about your installation so we can investigate further?

Which add-ons do you have installed right now, and which version numbers are they?

Also, are there any template files in /wp-content/uploads/espresso/templates?

Michael Watt

October 3, 2012 at 9:50 am

Thanks for getting back to me Josh.

Addons and versions
Event Espresso Version
Calendar addon. Version 2.0.3
MailChimp integration addon Version 1.0.4
Member integration addon Version 1.9.4
Multi Events Registration addon Version 1.0.4
Permissions Version 1.5.2
Recurring Events addon Version 1.1.7

Here is the template status:
Path: wp-content/uploads/espresso/templates/
attendee_list.php – Not Moved – (displays a list of attendees)
event_list.php – Moved – (logic for displaying the list of events)
event_list_display.php – Moved – (displays a list of events)
event_post.php – Not Moved – (create-a-post template)
payment_page.php – Moved – (displays your payment page text)
registration_page.php – Moved – (logic for displaying the registration form)
registration_page_display.php – Moved – (displays your registration form)
confirmation_display.php – Moved – (displays a confimration page for free events)
return_payment.php – Not Moved – (page that is displayed when returning to pay)
widget.php – Moved – (creates a widget for use in your theme)
shopping_cart.php – Not Moved – (this is the shopping cart page)


  • Support Staff

October 3, 2012 at 11:46 am

The payment_page.php and confirmation_page.php templates will need to be updated if they were copied/moved from an older version of Event Espresso. Since you’re reporting issues with the confirmation page, I’d start with the confirmation_page.php template. What you can do is compare the versions in /wp-content/uploads/espresso/templates to the versions that are in the updated core plugin. We recommend using the Diffmerge application for comparing two files.

You can test out whether it’s an issue with templates by renaming /wp-content/uploads/espresso/templates to something like /wp-content/uploads/espresso/templatesOLD and the templates that are included with the current version of Event Espresso will load instead of the moved ones.


October 9, 2012 at 4:22 am


Just wanted to check in. This issue has been resolved, if you havent already please upgrade the WP User Integration add on (Members) to 1.95.

Michael Watt

October 30, 2012 at 12:02 am

Dean, I only see version 1.94 on my EE website account page. How can I gain access to 1.95?


October 30, 2012 at 12:33 am

Hi Michael,

Sorry that was a typo on my part, 1.9.4 is the latest version.

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