Support

Home Forums Event Espresso Premium Member Record showing blank screen (Group Registration)

Member Record showing blank screen (Group Registration)

Posted: July 16, 2012 at 11:55 am


ambrose

July 16, 2012 at 11:55 am

When trying to edit attendee information in any of our active events, records that are part of a group registration show only a blank screen.

Many of our customers use this function to register multiple people from the same company in one transaction.

Please advise.


Josh

  • Support Staff

July 16, 2012 at 1:48 pm

I would first rule out any plugin conflicts by temporarily deactivating any non Event Espresso plugins. Ruling out a theme conflict would be advised too. The theme test drive plugin has a feature that lets you switch themes for the admin without affecting the front-end of the site.

If it’s a completely blank white screen, your installation may be running low on memory. See this guide for more info: https://eventespresso.com/wiki/troubleshooting-event-espresso/#wsod

The support post ‘Member Record showing blank screen (Group Registration)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years, 7 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!