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Member only ticket unable to be selected even after logging in

Posted: February 3, 2025 at 11:26 am

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CUWS

February 3, 2025 at 11:26 am

Hello,

I have an issue where some users login on the login page (https://cuws.org.uk/login/) then navigate to our upcoming events page (https://cuws.org.uk/upcoming-tastings/) and still do not see member tickets available to select. If they refresh this upcoming events page it then works. How can I stop this from happening?

Please see the demo here:


CUWS

February 3, 2025 at 11:29 am

Here is the video link that didnt work above: https://youtube.com/shorts/w8vrDKDE_J8


Tony

  • Support Staff

February 4, 2025 at 4:21 am

Hi there,

This looks like some kind of caching.

If you watch over the video when you click log-in you can see the WP Admin bar (meaning WordPress itself knows your logged in) but when you click upcoming tastings after that the page loads without the admin bar (meaning on that request WP does no know your logged in, or is serving cached content from before you were). EE uses WP functions to check for the user, so if WordPress doesn’t know your logged in, neither will EE (Note I’m overly simplifying this but the idea is the same).

I’m assuming the WP Admin bar is NOT hidden/removed as it loads on the log-in request?

So start with caching plugins, any installed?

Server side caching enbled? (Who are you hosting with?)

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