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Max_input_vars not updating

Posted: October 25, 2016 at 2:21 pm


craneinstitute

October 25, 2016 at 2:21 pm

All the threads I found about this issue had different solutions and were pretty old so I’m hoping to get a definite answer.

I get the following error message when trying to add more than 12 datetimes/tickets to my event:

The maximum number of inputs on this page has been exceeded. You cannot add anymore items (i.e. tickets, datetimes, custom fields) on this page because of your servers PHP “max_input_vars” setting.
There are 1071 inputs and the maximum amount currently allowed by your server is 1000.

However, the max_input_vars has been updated in my PHP.ini file to 3000.


Josh

  • Support Staff

October 25, 2016 at 2:35 pm

Your host can override what’s set in PHP.ini so you can check with them to see what the actual max_input_vars limit is.


craneinstitute

October 25, 2016 at 2:49 pm

At this point I’ve spent two hours on the phone with my host. They’ve tried all kinds of things and at least two techs are 100% sure it’s an EE issue.


Josh

  • Support Staff

October 25, 2016 at 2:56 pm

Do they have evidence to back their claim that it’s an EE issue? The reason I ask is because here’s what Event Espresso does to get the max_input_vars value:

<?php ini_get( 'max_input_vars' ) ?>

If they run that code in a PHP file directly on your server, do they get a different value?

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