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J-F Beaulieu
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October 1, 2013 at 9:18 am
In order to expedite our check-in process at the door of our event, as we expect many people to arrive at the same time, we have found it faster to use the Event Overview and mark people as attended instead of using the ticketing plugin with scanning the QR Code.
The problem we are running into is when people have purchased several tickets but show up individually, there does not seem to be a way of only checking in 1 ticket out of the several that have been purchased under one name.
Is there any way around this?
WP Version: 3.6.1
Event Espresso Version: 3.1.35.P
Add-Ons: Ticketing 2.0.6-beta
Recently Upgraded Installation
http://montrealincognito.com/achetez-vos-billets-buy-your-tickets/?ee=4
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Sidney Harrell
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October 1, 2013 at 9:52 am
Yes, you’ll have to go into includes/admin-reports/event_list_attendees.php and change lines 55-71 to be:
$check_in_or_out = $value == "on" && (array_key_exists('attended_customer', $_POST) || array_key_exists('unattended_customer', $_POST)) ? 1 : 0;
$SQL = "SELECT * FROM " . EVENTS_ATTENDEE_TABLE . " WHERE id = %d ";
$attendee = $wpdb->get_row($wpdb->prepare($SQL, $att_id));
$ticket_quantity_scanned = $attendee->checked_in_quantity;
$tickets_for_attendee = $attendee->quantity;
if ( $check_in_or_out && !empty($_POST['attended_customer']) ) {
$updated_ticket_quantity = $ticket_quantity_scanned+1;
$type = 'checkin';
}
if ( $check_in_or_out && !empty($_POST['unattended_customer']) ) {
$updated_ticket_quantity = $ticket_quantity_scanned-1;
$type = 'checkout';
}
if (($check_in_or_out && $updated_ticket_quantity > $tickets_for_attendee && $type = 'checkin' )
||
($check_in_or_out && $updated_ticket_quantity < 0 && $type = 'checkout')) {
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J-F Beaulieu
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October 1, 2013 at 12:12 pm
Hi Sidney,
Thanks for the response – I tried to modify those lines to include what you provided and now when I click on the Attendees list to my event it gives me the following:
Fatal Error: syntax error, unexpected ‘<‘ in /home/montre13/public_html/wp-content/plugins/event-espresso/includes/admin-reports/event_list_attendees.php on line 72
If I remove line 72 as well ‘<div>’ then it gives me the following error:
Fatal Error: syntax error, unexpected ‘{‘ in /home/montre13/public_html/wp-content/plugins/event-espresso/includes/admin-reports/event_list_attendees.php on line 1
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Sidney Harrell
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October 1, 2013 at 2:27 pm
Sorry, the code before the change was lines 55-66:
$check_in_or_out = $value == "on" && array_key_exists('attended_customer', $_POST) ? 1 : 0;
$SQL = "SELECT * FROM " . EVENTS_ATTENDEE_TABLE . " WHERE id = %d ";
$attendee = $wpdb->get_row($wpdb->prepare($SQL, $att_id));
$ticket_quantity_scanned = $attendee->checked_in_quantity;
$tickets_for_attendee = $attendee->quantity;
$updated_ticket_quantity = $check_in_or_out ? $tickets_for_attendee : 0;
$type = $check_in_or_out == true ? 'checkin' : 'checkout';
//$type
if (($ticket_quantity_scanned >= 1 && true == $check_in_or_out)
||
($ticket_quantity_scanned <= 0 && false == $check_in_or_out)) {
The new code has some more lines in it, so it ends up being 55-71.
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J-F Beaulieu
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October 2, 2013 at 8:24 am
This worked, thank you very much!!
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