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HistoricTrinity
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November 22, 2024 at 9:31 am
I am creating a new event. I put the name of the event in the top line. However, when I go to “Event Dates” there is already a date in that field exactly one month from today. When I try to change the date to my event date, I get an error message. Same thing happens when I go to “Available Tickets” and try to add a ticket. It gives me an error message when I try to rename the free ticket that is already populated. Please help. I am not very tech savvy, but I’ve never really had a problem creating events before.
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Tony
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November 25, 2024 at 2:12 am
Hi there,
It sounds like theres a conflict with GraphQL (which the new editor uses to update the datetimes/tickets on the fly) on your site.
Can I take a quick look in the admin to see if anything stands out, please?
If that’s ok, just send temp login details over using this form:
https://eventespresso.com/send-login-details/
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