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Many different ticket types that require different information collected

Posted: June 16, 2016 at 12:25 pm


Susan Pastuzyn

June 16, 2016 at 12:25 pm

I have a client that is using event espresso. He wants to be able to add many different ticket types. For example:

Golf outing single ticket $1
golf outing foursome $3.50
Gold outing sponsor, includes foursome $150

And he needs the names of the people in the foursome. I thought about doing a question group, but it seems like each ticket type will require its own group of questions. There are many different ticket types not just 3. any thoughts?


Tony

  • Support Staff

June 17, 2016 at 4:03 am

Hi Susan,

Currently with Event Espresso you can set your question groups specific for the event and not per ticket, so you can’t request certain information for one ticket and other info for another.

If you set up additional registrants through question groups like you mentioned and the user only select a single ticket for the ‘foursome’ tickets you’ll find the registration value won’t match (1 registration for 4 people will show as 1 registration in EE)

You can setup you tickets for ‘foursome’ tickets by using min and max qty’s on a specific ticket, like this – http://take.ms/Rj4fw

That then shows up on the event like this – http://take.ms/R6Rvf

You can then setup EE to request at least the ‘Personal Information’ question group for the event – http://take.ms/UgCvw

EE will then request whichever question group(s) is set there for the additional registrants. (In this case 3 additional registrants) So your single ticket types would not have those qty’s set, but your group tickets would.

The problem for this setup with the above example you gave is there is no way to ask ‘sponsor’ questions if the user selects them. The only way I can think to work around that currently is to include all of the questions within a sponsor question group that you can request from the primary registrant, setup a radio button question ‘Are you a sponsor’ and then based on the answer for that question hide/show the rest of the sponsor questions.

However for that you’ll need custom some custom development as its not something EE supports at this time.

Could you split out the sponsor tickets (and other types requiring additional) in another event(s)?

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