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manually promoting wait list registration to sold out event

Posted: June 18, 2020 at 9:17 am


echobrin

June 18, 2020 at 9:17 am

We had an event that sold out and one person on the wait list. We decided to let the wait list person attend so I changed his status to pending payment. Will that person be able to complete his registration, or do I need to adjust the limit to allow one more?


Tony

  • Support Staff

June 19, 2020 at 7:42 am

Hi there,

If they were on the waitlist already and you promoted them they should be able to pay without you adjusting the limits and your datetime(s) limit will be ‘oversold’ by 1.


echobrin

June 19, 2020 at 9:22 am

This is confirmed — he was able to successfully complete his registration. Thanks!


Tony

  • Support Staff

June 19, 2020 at 9:37 am

Great, thanks for the confirmation.

Any further questions just let us know.

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Updated by  Tony 2 weeks, 6 days ago ago

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