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Manually emailing link to payment options page on front end of website

Posted: May 20, 2015 at 9:42 am


Nick

May 20, 2015 at 9:42 am

Hi,

I sometimes need to email a link to the page on my website related to the payment for a given attendee, i.e. where the attendee can choose to pay via PayPal or invoice. I can’t see where I can find this link though in my admin pages.

Nick


Lorenzo Orlando Caum

  • Support Staff

May 20, 2015 at 10:42 am

Hi Nick, if a registrant/attendee owes funds for a registration, then you can go to that registration within the WP dashboard and click on the send payment reminder link.

http://cl.ly/image/0s0j1L312z0D

You won’t be able to copy and paste that link from your end since it is unique for each registrant that owes money.


Lorenzo


Nick

May 21, 2015 at 4:58 am

In EE3 there was a way of doing of this. In EE4 I only appear to be able to send a link to the invoice, not to the payment page on the front end the site where the user selects how they want to pay.

I sometimes get people who book others on to events and so don’t get an email with the payment links in order to process payments at a later date, so I need to be able to manually email them their personal link to their payment page.

Nick


Dean

May 21, 2015 at 6:41 am

Hi,

You would have to manually create the URL:

http://YOURWEBSITE.COM/registration-checkout/?e_reg_url_link=1-XXXXXXXXXX&step=payment_options&revisit=1

Where XXXXXXXXXX = the transaction ID.


Nick

May 21, 2015 at 7:27 am

OK, I can do this once or twice, but as this is a scenario that I anticipate happening a fair amount it would be helpful to have a link to the payment page on the options for each transaction in the transactions view. I’m pretty sure this was an option in EE3. Please can I put in a vote for this.


Tony

  • Support Staff

May 21, 2015 at 7:39 am

Hi Nick,

I just want to make sure I’m following whats happened.

Are these users registered as part of a group registration and you want each individual users to pay separately?


Nick

May 21, 2015 at 7:41 am

Where can I find the Registration ID? Also, my default slug for the Registration pages is /registration/, so I am presuming I should use this instead of /registration-checkout/.


Nick

May 21, 2015 at 7:44 am

No, there’s a group registration, but the person handling the payments isn’t one of the people registered. She doesn’t pay right away, so needs a way of accessing the payment page at a later date. As she hasn’t received a registration pending email with a link to pay on the website, she can’t make the payment. So I need a way of manually sending the link to her to pay for the whole group.


Nick

May 21, 2015 at 7:46 am

I have realised that I can find the transaction ID by clicking the link to view the invoice online and copying it from there, but it would be easier if there was another way. Also I have realised that, for my purposes, the link needs to be in the form:

http://YOURWEBSITE.COM/registration/?e_reg_url_link=1-XXXXXXXXXX&step=payment_options

The ‘registration’ part is because of my different default slug, and removing the &revisit=1 was necessary as well to get to right page.


Tony

  • Support Staff

May 21, 2015 at 8:01 am

The quickest way to grab this URL is through the Receipt.

Go to Event Espresso -> Transactions.

Find the transaction for that registration and click to view the Receipt – http://take.ms/8agIu

Open that up and scroll to the bottom – http://take.ms/QYGtv

Copy that link and send that.

Also if the user has access to the Invoice link they can use the ‘switch’ button to switch to the Receipt and click the link themselves – http://take.ms/NEeZb

Does that help?


Nick

May 21, 2015 at 8:18 am

Oh dear – I don’t think it’s my day today. I think your method should give me what I want, but I am getting the following error:

https://www.dropbox.com/s/3i395vy1bt4yzkm/Screenshot%202015-05-21%2015.14.00.png?dl=0


Tony

  • Support Staff

May 21, 2015 at 8:32 am

Go to your /registration-cancelled/ page to clear your session and retest.

If you have changed this page you can find it within Event Espresso -> General Settings -> Critical Pages.

Click the view link under the Cancel/Return Page – http://take.ms/qns5A


Nick

May 21, 2015 at 8:38 am

OK. Thanks for your help Tony. It’s working now.


Tony

  • Support Staff

May 21, 2015 at 8:47 am

You are most welcome, Nick.

Just to note when you open up the payment options page you start a session, normally this is closed when you select a payment method, however if your jumping from one registrations payment page to another EE doesn’t know which session is which and it throws the error you saw.

Opening up the registration-cancelled page closes your session, so if you notice that error appearing often that’s why, simply close your session and try again.

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Updated by  Tony 4 years, 2 months ago ago

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