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Manually changing amount charged to a participant

Posted: March 7, 2022 at 6:37 pm

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Paladin Risk Management Services

March 7, 2022 at 6:37 pm

I have just transitioned from Event Espresso 3 to 4 and have come across one massive problem.

In the previous version, I was able to open a participant’s registration from and change the cost manually – which was extremely handy when I was providing one-off discounts.

I cannot seem to find that functionality in Espresso 4. I even tried applying a discount code to apply to an individual, and even that didn’t work.

Amy I missing something?

Rod


Tony

  • Support Staff

March 8, 2022 at 7:25 am

Hi Rod,

EE4 doesn’t allow you to modify the price on a specific registration in the same way you could with EE3.

However, applying a promotion to the transaction should work to reduce the amount.

When you say its not working can you add some details on what is happening, please?

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