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Manual transaction will not process

Posted: October 17, 2018 at 5:11 am


Ballyholme Yacht Club

October 17, 2018 at 5:11 am

We have added a manual registration to an event. When we then go to add the transaction (they paid by cash), we press the “Apply payment” but it then just says processing and never actually completes.


Tony

  • Support Staff

    •

October 17, 2018 at 5:45 am

Hi there,

That usually means there is either something hijacking the ajax request or a notice/error is being thrown.

If you check the server’s error logs are there any notices/errors being thrown at the same time you apply the payment?

If you refresh the page after the above, does the payment show up in the transaction?

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Status: closed

Updated by  Tony 5 years, 6 months ago ago

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