Support

Home Forums Event Espresso Premium Manual Registrations – Your form data could not be applied to any valid registra

Manual Registrations – Your form data could not be applied to any valid registra

Posted: May 24, 2021 at 3:20 am


SmartPrep

May 24, 2021 at 3:20 am

Good day,
When I try to manually add a registrant , I receive the following error notification:

An error has occurred:
Your form data could not be applied to any valid registrations.
This can sometimes happen if too much time has been taken to complete the registration process.
Please return to the Event List and reselect your tickets. If the problem continues, please contact the site administrator.

Pleas assist.


Tony

  • Support Staff

May 25, 2021 at 3:49 pm

Hi there,

When you say manually add a registrant, is that through the admin or the front end?

Logged in or out?

If its on the front end, can you link me to the event you are testing so I can take a look?


SmartPrep

May 25, 2021 at 11:58 pm

Hi,

It’s when I’m logged in on the back-end of the site.

Kind regards,


Tony

  • Support Staff

May 28, 2021 at 4:37 am

Hi there,

Did this work previously but no longer does? If so, what has changed between then and now? For example, have you installed any additional plugins?

Do you have caching enabled within the admin?

I checked into this and the error you’ve posted happens when EE checks for registrations linked to the current session.

Looking on the front end of your site I can see this cached header X-Nitro-Cache, is that something recent?

The support post ‘Manual Registrations – Your form data could not be applied to any valid registra’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso