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Manual Registration (4)

Posted: September 16, 2015 at 11:19 pm

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Angela Haddon

September 16, 2015 at 11:19 pm

Hi, when using the ‘Add New Attendee’ screen to manually register an attendee, their payment is marked ‘Complete’ by default. The only way to change this is to go in and manually adjust payment owing on the individual attendee’s screen. This adds an extra (inconvenient) step. Is it possible to change the default payment status from ‘Complete’ to ‘Incomplete’? Or will there soon be the opportunity to select either option from within the ‘Add New Attendee’ screen? Thanks in advance for your help!

  • This topic was modified 9 years, 1 month ago by Angela Haddon.
  • This topic was modified 4 years, 8 months ago by Garth.


Lorenzo Orlando Caum

  • Support Staff

September 17, 2015 at 7:52 am

Hi Angela,

I had a look at the workflow when manually adding a registrant in the current version of Event Espresso 4 (https://eventespresso.com/wiki/ee4-changelog/) and it drops you on the transaction details screen.

Once you are on that screen, it is two additional clicks to zero out the balance by applying the payment. This process will also change the transaction status to complete:

http://cl.ly/image/2X0S3m0B1A0c


Lorenzo


mpurse

September 17, 2015 at 8:15 am

Duh, found it at the top of the registrations page. Sorry, couldn’t see it for ages!


Lorenzo Orlando Caum

  • Support Staff

September 17, 2015 at 11:51 am

Hi Angela, a team member mentioned that you are using Event Espresso 3 which matches your feedback on the button which is named add new attendee.

There are no plans for new features in Event Espresso 3. We are currently maintaining support with the latest version of WordPress and correcting bugs as they are reported.

Thanks!


Lorenzo

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