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Manual Entry not working

Posted: April 10, 2018 at 10:44 am


NYSFMIA

  • EE4 Personal License

April 10, 2018 at 10:44 am

Hi, When i attempt to manually enter a registrant, and click on Add tickets and continue to registrant details, it brings me back to the work press home page.
Is this a settings issue or program issue


Josh

  • Support Staff

April 10, 2018 at 11:08 am

That might be a server setting/security setting. Can you contact your host and ask them if that page is tripping a mod security rule and if it is, can they add an exception to that rule?

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Status: closed

Updated by  Josh 2 weeks, 2 days ago ago

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