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Make Questions Not Required

Posted: August 2, 2022 at 9:32 am


spaselca

August 2, 2022 at 9:32 am

Our regular registration person left the company and I’m trying to quickly figure out this system! For an upcoming gala, I set up a ticket for a table of 10. Some groups will have all the names when they reserve a table but some of them won’t and will email that info to a committee member later. Is there a way to make the additional attendee info not required? What’s the best way to handle this?


Tony

  • Support Staff

August 2, 2022 at 1:12 pm

Hi there,

Currently, when registrations are created you can either collect the ‘Primary Registrant’ (the first ticket) questions only or the Primary Registrant + and additional tickets questions.

Meaning if you select a group of 10 you can set up the event to collect attendee details once or 10 times for that group. First Name and Email are always required for those as EE requires those details to generate registrations.

Did the person who used to set up the event previously have this set up on an event within EE? If so I can take a look and see what worked for you in the past if that helps.

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