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Major Event View Problem

Posted: May 16, 2013 at 12:08 pm

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Gridtronics

May 16, 2013 at 12:08 pm

i have a bunch of course not showing up on the website in there cat, however they are in the database under the cat search can you help


Josh

  • Support Staff

May 16, 2013 at 12:22 pm

Hi Tommy,

We’ll likely need some details about what you are and are not seeing in the event overview. The first thing to check is whether you can view the events by setting the retrieve # of tables to ALL, or set the filter to view Active/Inactive events.


Gridtronics

May 16, 2013 at 1:30 pm

josh i have sent you login details for the site in question thnks

 


Gridtronics

May 16, 2013 at 1:31 pm

more info on metrosafety.netunder tab all course then OFA 1 there should be more courses in the short code then are displaying but in event over view when you filter ofa as cat they show up as open any ideas


Josh

  • Support Staff

May 16, 2013 at 1:41 pm

Hi Tommy,

You might try checking the registration start and end dates on the courses that are not displaying with the shortcode.


Josh

  • Support Staff

May 17, 2013 at 9:21 am

As an example, the event for June first was set to start and end on January 6. So the system thinks this is an older event. Please see this screenshot:

screenshot

The root of the problem is the theme is throwing some JavaScript errors in the admin page so the calendar datepicker will not load.

You can contact the developer of the theme and let them know that the theme is throwing this error in the admin:

Uncaught TypeError: Property '$' of object [object Object] is not a function 

and it’s from the pb.js file line 103

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