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nsantossilva
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January 28, 2013 at 8:56 am
Hello,
I am trying integration with mailchimp, and i have already try to disable and reenable the plugin and even uninstal e reinstall the plugin.
After the instalation of the plugin and configuration of the API when i try to associate the list, and they show up and save the event i get this error
https://www.evernote.com/shard/s114/sh/4d6961e6-d40b-49b5-830b-a48310c728cb/e0379719d9df3179083d386a2bc82252/deep/0/Screenshot%2028/01/13%2015:14.jpg
Can you help me with this?
thanks
Nuno
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Jonathan Wilson
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January 28, 2013 at 3:52 pm
Hello there,
Is this a multisite installation? If so, Event Espresso doesn’t necessarily have Multisite support at this time. We are working on this. However, if this is a Multisite be sure not to network activate Event Espresso or any of the add-ons.
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nsantossilva
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January 28, 2013 at 11:42 pm
Hi Jonathan,
This is not a multisite installation.
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Josh
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January 29, 2013 at 9:14 am
Hi Nuno,
Has the database prefix for this site been changed recently?
You may need to look in the database in the wp_options table for the events_mailchimp_event_rel_tbl and events_mailchimp_attendee_rel_tbl options and make sure that the option_value for those match the database table prefix that your site is using.
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nsantossilva
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January 29, 2013 at 10:04 am
Hi,
Everything seems ok, but the prefix is sp_ but i have the 2 mailchimp related tables.
https://www.evernote.com/shard/s114/sh/10f67ae6-c8ff-4331-bb4a-77543a3939cd/71fd80ff26d8f7e08da184436facacce/deep/0/Screenshot%2029/01/13%2016:59.jpg
what can i do more to solve this?
thanks
Nuno
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Chris Reynolds
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January 29, 2013 at 10:19 am
Have you looked in the sp_options table for the specific MailChimp options Josh referred to in his post above?
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nsantossilva
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January 29, 2013 at 11:13 am
Hi Chris,
My sp_options does not mention mailchimp options
https://www.evernote.com/shard/s114/sh/5ebf8feb-35f3-46f3-8c0d-ead4b1918660/1322889c3ca5b20edd1a04c30e5e2252
thanks
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Josh
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January 29, 2013 at 11:27 am
Hi Nuno,
Your sp_options table will have many more pages of options that what is on the screenshot.
The quickest way to find those is to do a search within the sp_options table, use the LIKE % search operator, and enter mailchimp into the option_name field.
screenshot
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nsantossilva
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January 29, 2013 at 12:15 pm
Sorry,
Here goes:
Screenshot
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nsantossilva
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January 29, 2013 at 12:32 pm
Sorry i have looked again and in fact the prefix is wrong, i have change it and the error disappeared.
Once again thanks for you help. Great support team, great plugin 😉
Thanks
Nuno Paulo
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