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Mailchimp Integration skipping Address field

Posted: July 24, 2018 at 8:05 am


PropertyNL PropertyNL

July 24, 2018 at 8:05 am

Why is our Mailchimp integration skipping the Address field?
It is set up correctly inside of the events backend, but in Mailchimp on every contact that comes via the API, there is no address.

Mailchimp_address_empty


PropertyNL PropertyNL

July 24, 2018 at 8:07 am

For example this event.
http://propertyeu.staging.wpengine.com/wp-admin/admin.php?page=espresso_events&action=edit&post=22654&edit_nonce=d69445ac5d

Support member Tony has access to our staging website’s backend already.


PropertyNL PropertyNL

July 24, 2018 at 8:12 am

Also, might have to do with this: in the backend of an event, the first 3 fields are pre-filled, but starting from Address, we have to fill these in ourselves everytime.

Is this issue connected?


Tony

  • Support Staff

July 24, 2018 at 8:51 am

Support member Tony has access to our staging website’s backend already.

We do not keep login details for longer than required to fix the issue we requested the login details, so I do not have access to your site any longer and you can remove the account you created should you wish.

Also, might have to do with this: in the backend of an event, the first 3 fields are pre-filled, but starting from Address, we have to fill these in ourselves everytime.

That’s expected, but when you select the correct field the address info is sent to MailChimp?


PropertyNL PropertyNL

August 9, 2018 at 3:46 am

That’s expected, but when you select the correct field the address info is sent to MailChimp?

Yes, they are being sent to Mailchimp in fact, except for the Address field.
In Mailchimp, the address field is present but empty for everyone.


Tony

  • Support Staff

August 9, 2018 at 6:07 am

If you view the EE contact for one of these registrations, does it show the Address 1 field?

You can view this in Event Espresso -> Registrations -> {registration} -> View contact – http://take.ms/a5fk1

Then look in the details there, is Address 1 set on the registration?


PropertyNL PropertyNL

August 17, 2018 at 5:09 am

They do have an address in EE, yes.

Address


PropertyNL PropertyNL

August 17, 2018 at 5:09 am

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Support forum for the MailChimp integration.
Documentation for MailChimp integration and EE4 MailChimp Integration
http://eventespresso.com/wiki/mailchimp-integration/

Status: publish

Updated by  PropertyNL PropertyNL 2 days, 10 hours ago ago

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