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Mailchimp API key removing automatically after few days

Posted: March 30, 2022 at 11:49 am


emileeek

March 30, 2022 at 11:49 am

Hi all,

I am using Event expresso 4 with mailchimp addon latest version. I am able to add API key and entries to my mailchimp list however problem I am facing is that after few days my mailchimp API Key automatically removing from EE’s mailchimp settings page and integration stopped working. It’s happing regularly. Not sure what’s causing this.

Please help me to sort this problem.

Thanks!


Tony

  • Support Staff

March 31, 2022 at 5:17 am

Hi there,

I’ve not heard of this happening on any other sites before.

Does it happen on a specific number of days? For example every 3 days?

If so, do you have any security plugins or something similar running scan that would match the days when then key is removed?

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