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SBI2
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August 2, 2016 at 6:20 pm
Hello,
Event espresso is not sending any emails.
I have deactivated all plugins.
The emails are stuck in “queued for generating”.
When I generate the email and try and send, I get a blank page and no email gets sent.
I am using visual composer, but have turned off the plugin and still no emails get sent.
Test messages send fine within the Postmark plugin.
Any advice?
I am using WP 4.5.3 & php 5.6 on my own Ubuntu server.
Thank you!
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SBI2
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August 2, 2016 at 6:23 pm
Also, I have set to generate and send all on same request.
The messages are generating, but nothing is getting sent, and the activity says zero sent.
I am getting the standard error message sometimes when I try to “send immediately”.
thanks,
Jonny
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Tony
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August 3, 2016 at 3:26 am
When I generate the email and try and send, I get a blank page and no email gets sent.
If you enable WP_DEBUG on the site and retest this do you see an error message on the whitescreen?
I am getting the standard error message sometimes when I try to “send immediately”.
Can you post the error message you can see please.
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SBI2
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August 3, 2016 at 6:43 am
Here is the error:
Fatal error: Class 'DOMDocument' not found in /wp-content/plugins/event-espresso-core-reg/core/third_party_libs/cssinliner/vendor/tijsverkoyen/css-to-inline-styles/src/CssToInlineStyles.php on line 146
Call Stack
# Time Memory Function Location
1 0.0001 245120 {main}( ) .../admin.php:0
2 0.0001 245640 require_once( '/var/www/html/wp-load.php' ) .../admin.php:31
3 0.0003 259272 require_once( '/var/www/html/wp-config.php' ) .../wp-load.php:37
4 0.0004 261416 require_once( '/var/www/html/wp-settings.php' ) .../wp-config.php:82
5 0.1333 11944520 do_action( ) .../wp-settings.php:393
6 0.2133 13937552 call_user_func_array:{/var/www/html/wp-includes/plugin.php:525} ( ) .../plugin.php:525
7 0.2133 13937616 EE_System->initialize_last( ) .../plugin.php:525
8 0.2133 13937664 do_action( ) .../EE_System.core.php:831
9 0.2134 13939496 call_user_func_array:{/var/www/html/wp-includes/plugin.php:525} ( ) .../plugin.php:525
10 0.2134 13939664 EE_Admin->init( ) .../plugin.php:525
11 0.2135 13947512 EE_Registry->load_core( ) .../EE_Admin.core.php:191
12 0.2135 13949472 EE_Registry->_load( ) .../EE_Registry.core.php:335
13 0.2136 13961112 EE_Registry->_create_object( ) .../EE_Registry.core.php:651
14 0.2136 13961624 newInstanceArgs ( ) .../EE_Registry.core.php:848
15 0.2136 13961840 EE_Admin_Page_Loader->__construct( ) .../EE_Registry.core.php:848
16 0.2145 14000040 EE_Admin_Page_Loader->_get_installed_pages( ) .../EE_Admin_Page_Loader.core.php:120
17 0.2358 15123944 EE_Admin_Page_Init->do_initial_loads( ) .../EE_Admin_Page_Loader.core.php:342
18 0.2358 15124184 EE_Admin_Page_Init->_initialize_admin_page( ) .../EE_Admin_Page_Init.core.php:267
19 0.2416 16152432 newInstance ( ) .../EE_Admin_Page_Init.core.php:392
20 0.2416 16153024 Extend_Messages_Admin_Page->__construct( ) .../EE_Admin_Page_Init.core.php:392
21 0.2416 16153056 Messages_Admin_Page->__construct( ) .../Extend_Messages_Admin_Page.core.php:35
22 0.2438 16184392 EE_Admin_Page->__construct( ) .../Messages_Admin_Page.core.php:78
23 0.2449 16274144 EE_Admin_Page->_page_setup( ) .../EE_Admin_Page.core.php:195
24 0.2468 16332192 EE_Admin_Page->route_admin_request( ) .../EE_Admin_Page.core.php:570
25 0.2468 16332472 EE_Admin_Page->_route_admin_request( ) .../EE_Admin_Page.core.php:734
26 0.2473 16334104 call_user_func_array:{/var/www/html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php:904} ( ) .../EE_Admin_Page.core.php:904
27 0.2473 16334336 Messages_Admin_Page->_send_now( ) .../EE_Admin_Page.core.php:904
28 0.2473 16334952 EED_Messages::send_now( ) .../Messages_Admin_Page.core.php:3535
29 0.2757 17728040 EE_Messages_Processor->batch_send_from_queue( ) .../EED_Messages.module.php:919
30 0.2789 17740496 EE_Messages_Queue->execute( ) .../EE_Messages_Processor.lib.php:218
31 0.2790 17741472 EE_Messages_Queue->_process_message( ) .../EE_Messages_Queue.lib.php:515
32 0.2790 17741936 EE_Messages_Queue->_do_send( ) .../EE_Messages_Queue.lib.php:561
33 0.2790 17742000 EE_messenger->send_message( ) .../EE_Messages_Queue.lib.php:626
34 0.3542 18636768 EE_Email_messenger->_send_message( ) .../EE_messenger.lib.php:624
35 0.3542 18637232 EE_Email_messenger->_body( ) .../EE_Email_messenger.class.php:355
36 0.3565 18691400 TijsVerkoyen\CssToInlineStyles\CssToInlineStyles->convert( ) .../EE_Email_messenger.class.php:502
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Tony
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August 3, 2016 at 6:54 am
Looks like the PHP DOM Module is not installed on your server.
We’ve seen this before here:
https://eventespresso.com/topic/ee-4-8-14-p-suddenly-not-functioning/
Can you contact your host and have them activate that module? Or you could install php-xml which include this module.
Which PHP version are you running?
You can find that within Event Espresso -> Maintenance -> System info
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SBI2
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August 3, 2016 at 8:34 am
Great. That fixed the issue.
I had to install php5.6-xml package and emails started sending.
Thanks!
Jonny
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