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Mail Chimp AddOn not working "Save Button missing"

Posted: December 2, 2023 at 2:12 am

Viewing 4 reply threads


jKalz

December 2, 2023 at 2:12 am

Hello! I just downloaded the Mail Chimp Addon. I cannot save the options data and API key … since there is no SAVE BUTTON.


Rio

  • Support Staff

December 2, 2023 at 2:20 am

What device or browser are you using?
maybe it is in the bottom part if you’re using smaller screen?

https://monosnap.com/file/X73yWJtR9WIyMwIQpiZoZcbWseGcfT

can you send screenshot of the page.

thanks


jKalz

December 4, 2023 at 12:37 am

I am missing the entire right column. So the save button is not there at all.

How do I upload images here?


Sam

  • Support Staff

December 4, 2023 at 4:02 am

Hi Jan,

You Can try third-party websites to share images like:

https://monosnap.com/
or
https://www.awesomescreenshot.com/


jKalz

December 4, 2023 at 6:30 am

ah sorry. I don’t want to subscribe to a service, I am only using one.

But I found a workaround. When I drag the window smaller and trigger a responsive reaction of the theme/ WordPress the button appear again. Maybe someone can have a look at it.


Rio

  • Support Staff

December 4, 2023 at 8:35 pm

You don’t need to subscribe to services, im using free one also to share images. You can also upload the image on the drive and share the link to us. Or you can use loom, to record what you see then send it here.

https://www.loom.com/

Glad you were able to sort it out. but yes, it would be great if we can see it. How about record it using loom, then if we need more information, we have to log to your site.

thanks.

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