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Geoff Sharp
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May 15, 2013 at 8:32 pm
Hi as per Topic Losing Registrations :https://eventespresso.com/topic/losing-registrations/
We have fixed the error with Temp folder but the issue is not resolved.
At the moment we don’t have any open events but I can re-open an old event if you wish to recreate the problem.
Thanks
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Versions
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Event Espresso version: 3.1.32.2.P
WordPress version: WP 3.5.1
Installed plugins: Advanced Custom Fields: Repeater Field by Elliot Condon version 1.0.1, Advanced Custom Fields UnitedWay by Elliot Condon version 4.0.3 United Way Version, AnythingSlider for WordPress by Jacob Dubail version 0.6.8, Duplicate Post by Enrico Battocchi version 2.4.1, Event Espresso – Calendar by Event Espresso version 2.0.5, Event Espresso – Social Coupons by Seth Shoultes version 1.5.3, Event Espresso – MailChimp Integration by version 1.0.4, Event Espresso – Members Addon by Event Espresso version 1.9.7.1, Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.4, Event Espresso – Permissions by Event Espresso version 1.5.4, Event Espresso – Social Media by Event Espresso version 1.1.5, Event Espresso – Ticketing by Event Espresso version 2.0.10, Event Espresso by Event Espresso version 3.1.32.2.P, Regenerate Thumbnails by Viper007Bond version 2.2.4, United Way Accordian Widget by Marc Castles version 1, WP-reCAPTCHA by Jorge Peña version 3.1.6, Categories to Tags Converter Importer by wordpressdotorg version 0.5
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Settings
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Home URL: http://unitedwayballarat.org.au
Site URL: http://unitedwayballarat.org.au
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Registration Pages
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Event Page: #138 – http://unitedwayballarat.org.au/events/event-registration
Payment/Thank You Page: #139 – http://unitedwayballarat.org.au/events/thank-you
Transaction Notification Page: #141 – http://unitedwayballarat.org.au/events/transactions
Cancel Return Page: #140 – http://unitedwayballarat.org.au/events/registration-cancelled
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Server Environment
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PHP Version: 5.3.18
Server Software: Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
WP Max Upload Size: 20MB
Server upload_max_filesize: 20MB
Server post_max_size: 40MB
WP Memory Limit: 500MB
WP Debug Mode: No
Espresso Logging: Log directory is writable.
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PHP Sessions
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Session save path: /tmp is writable.
Session name: PHPSESSID
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Remote Posting/IPN
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fsockopen/cURL:
Your server has fsockopen and cURL enabled.
`
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Dean
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May 16, 2013 at 5:23 am
Hi,
OK; I think it will be best if we could get login details to do some testing on this, if that is ok?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level, FTP details would be good too.
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Dean
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June 17, 2013 at 2:13 am
Hi,
Further to your email, I thought I would reply here.
The issue is still being looked at but the developers have advised it isnt a bug. Basically what is happening is that when the user registers, if they do not pay or finalize the registration, their “session” is still active and can then be overwritten.
If the user finalizes the process by paying or reaching the Thank You page, this will not occur.
If you as an admin are adding attendees, then they will need to be finalized, by either completing payment or visiting the registration cancelled page at the end (it wont remove the attendees, merely close the session).
We are working on a way to make sure that users end the session so if by any chance a real attendee tries to to register more than once it wont affect them.
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Geoff Sharp
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June 25, 2013 at 11:14 pm
THANKS HEAPS
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Josh
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June 26, 2013 at 8:00 am
Event Espresso 3.1.33.3 was released earlier this week and it adds improvements to payment page so people get warned not to click the back button (which could overwrite their prior registration).
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