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Little issue with [RECIPIENT_ANSWER_*] on ticket

Posted: October 6, 2020 at 5:29 am


Jonathan Bavay

October 6, 2020 at 5:29 am

Hi there,

I have a few custom question on my registration page and I’d like to show one answer on the ticket.

The name of the question “PLAYERNAME” and i used the shortcode [RECIPIENT_ANSWER_*PLAYERNAME] to show it, but it’s completely blank.

Just to be sure, I tried to add [ANSWER] to the [QUESTION_LIST] and the answer of this question shows fine into the list of all the answers.

Is there a way to fix it? And to only show the PLAYERNAME and not all the answers ?

The playername should show like this right before the price:

[RECIPIENT_ANSWER_*PLAYERNAME]([RECIPIENT_FNAME] [RECIPIENT_LNAME])

I’m working on Event Espresso – 4.10.8.p Version 5.5.1

(link to the screen shared in private in the next message.)

Thanks for the answers πŸ™‚


Jonathan Bavay

October 6, 2020 at 5:29 am

This reply has been marked as private.


Tony

  • Support Staff

October 6, 2020 at 5:37 am

Hi there,

ANSWER_* shortcodes take the ‘Question Text’ value of the question you want to display the answer to and the value must match exactly.

So right now, in your example you are looking for a custom question on your site with the ‘Question Text’ field set to ‘PLAYERNAME’.

Looking at your event I don’t see a PLAYERNAME question or similar.

What is the ‘Question Text’ of the question you want to pull the answer to?

Again note that it must match exactly, so if you have a question set as ‘Do YoU LiKe ChEeSe?’ your shortcode would look like this:

[RECIPIENT_ANSWER_*Do YoU LiKe ChEeSe?]


Jonathan Bavay

October 6, 2020 at 5:48 am

Ok I see where the problem was and that’s completely on me, i’m sorry for a such dumb question ! ^^”

Thank you for taking time to answer it πŸ™‚


Tony

  • Support Staff

October 6, 2020 at 8:51 am

There are no dumb questions, everything is simple when you know πŸ™‚

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Updated by  Tony 2 weeks, 6 days ago ago

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