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Links in Registration Email – Not Secure

Posted: February 12, 2024 at 2:07 pm


Katelyn

February 12, 2024 at 2:07 pm

Good afternoon. We’re seeing links in our registration emails to a url255.jgpracademy.com, but when we click this, it’s not secure. Can you let me know where this would be pulling from and is there a way to make it secure?


Rio

  • Support Staff

February 12, 2024 at 4:30 pm

I can see that it is secured, HTTPS seems running on your site.
https://monosnap.com/file/SKgJyBF0QrAd5CJG8zpe3N0xNyUWTa

If you have problem with your SSL, your hosting can help you with that.

We’re seeing links in our registration emails to a url255.jgpracademy.com

what do you mean? Can you send us the link where you see this? did you add that URL to your links? when adding links, you can just complete it by adding ‘https://’ at the start of the URL.

thanks


Katelyn

February 12, 2024 at 5:17 pm

This reply has been marked as private.


Rio

  • Support Staff

February 12, 2024 at 5:47 pm

I assume you have your stagging site and when you pushed the changes “url2255” is not replaced? or was your site migrated?

Anyway, what you can do here is to use plugin that can do search and replace, but before doing that, it is safe to keep backup of your site.

thanks


Katelyn

February 12, 2024 at 5:49 pm

This reply has been marked as private.


Rio

  • Support Staff

February 12, 2024 at 10:36 pm

This reply has been marked as private.

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