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Link to View Full Order Confirmation Receipt broken

Posted: October 20, 2016 at 4:12 pm


Pathways

October 20, 2016 at 4:12 pm

The link to View Full Order Confirmation Receipt on the Thank you page is not working. When the button is clicked it goes to the home page. Below is the current URL associated with the button,

http://safetycanada.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=receipt&context=purchaser&token=1-6789961bf7137658bebe8357d9392de0&GRP_ID=1&id=9990


Lorenzo Orlando Caum

  • Support Staff

October 21, 2016 at 6:37 am

Hello,

That message type may have been accidentally deactivated through the messages system.

Could you login to your WP-admin (WordPress dashboard) and then go to Event Espresso –> Messages –> Settings and then click on HTML and double-check that the message type is enabled (appears in the left area)?

Here is an example:

https://cl.ly/1F0L3r1D232V


Lorenzo

The support post ‘Link to View Full Order Confirmation Receipt broken’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Lorenzo Orlando Caum 3 years ago ago

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