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Limiting tickets to certain users

Posted: April 27, 2023 at 11:39 am


jbroner

April 27, 2023 at 11:39 am

In EE4 we were able to specify a user role capability for buying tickets – now in EE5 I can’t find that. Visible to “members only” isn’t good enough as non-paying accounts can be logged in, but we want tickets only available to our paying members. How can we now do this?


Garth

  • Support Staff

April 27, 2023 at 11:58 am

Yes, that is still supported in EE5 with the WP User Add-on. Edit a ticket and scroll to the bottom to the WP Users section to select or specify a custom capability: https://www.screencast.com/t/DS1gaE6GP9l


jbroner

April 27, 2023 at 12:05 pm

We are using that add on but that field is not showing for us.


Garth

  • Support Staff

April 27, 2023 at 12:46 pm

Make sure your plugins are updated and active.


jbroner

April 27, 2023 at 1:26 pm

Everything is current and activated. We are not seeing those fields. Only “visibility” pulldown.


Tony

  • Support Staff

April 27, 2023 at 2:47 pm

This reply has been marked as private.


Garth

  • Support Staff

May 3, 2023 at 1:11 pm

Did that help?


jbroner

May 3, 2023 at 1:13 pm

Sorry – yes, downloaded plugin update worked. Thank you.


Garth

  • Support Staff

May 3, 2023 at 1:18 pm

great

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