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Licensing Notification Issue

Posted: October 30, 2012 at 2:53 pm


pretendcity

October 30, 2012 at 2:53 pm

Starting this week we have had this message appear on our CP. (Note we have a Business License)

You have the correct Site License Key for Espresso Permissions Basic but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Also, when I login into our Account on EE under our License I have the key and next to it states “reset pending” “Not Active”

I’m not exactly sure what changed but the key that we have we are using on our website currently.


Jonathan Wilson

    •

October 30, 2012 at 5:06 pm

Hello,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Sorry for the inconvenience.


pretendcity

November 1, 2012 at 10:39 am

Thank you Jonathan. Everything is good now.


Jonathan Wilson

    •

November 1, 2012 at 10:41 am

Great! Glad it’s all sorted.

Let us know if there is anything else we can do for you.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Jonathan Wilson 11 years, 5 months ago ago

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