Support

July 22, 2021 at 7:33 am

Hi Jeff,

I checked into this and it looks like the server pinged our licensing server via its IP rather than the sites domain and it flagged the key, so it’s a false positive.

I’ve reset your license key to remove the notice, you’ll receive a notification on how to re-assign the key (the key does not change when reset) or you can simply leave the site as is and it will re-assign once it pings our licensing server again.

To actually answer your question though, I’ll post the domain and IP in private reply after this one.