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License Support Key error

Posted: September 21, 2018 at 12:15 pm

Annette Shaughnessy

September 21, 2018 at 12:15 pm

I received an error: “An automatic update for Event Espresso is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”


  • Support Staff

September 21, 2018 at 1:07 pm


That’s an indication that the support license for your website is expired. You could renew by going to your account page. If you have any questions about renewing your support license you can contact the sales team.

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