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License Support Key error

Posted: September 21, 2018 at 12:15 pm


Annette Shaughnessy

September 21, 2018 at 12:15 pm

I received an error: “An automatic update for Event Espresso is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”


Josh

  • Support Staff

    •

September 21, 2018 at 1:07 pm

Hi,

That’s an indication that the support license for your website is expired. You could renew by going to your account page. If you have any questions about renewing your support license you can contact the sales team.

The support post ‘License Support Key error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Josh 5 years, 7 months ago ago

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