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License reset question

Posted: February 27, 2018 at 11:25 am


Patrick

February 27, 2018 at 11:25 am

Hi,

My website went live just recently. It is installed in a subdirectory of my public_html folder, i.e. http://www.my_domain_name.ca/subfolder. Therefore, my EE license is attached to that URL. I have configured WordPress to replace my old site with my new WordPress site but I have left the WordPress files in the subdirectory. My site URL is now http://www.my_domain_name.ca. Should I reset my license key to tell Event Espresso that my site is now accessible from the root directory ?

Regards.


Josh

  • Support Staff

February 27, 2018 at 11:29 am

Hi there,

I went ahead and reset the key so no further action should be needed.


Patrick

February 27, 2018 at 11:31 am

Wow, thank you Josh for your super fast reply (4 minutes !!!).

Have a good week !

Patrick

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