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License reset (5)

Posted: April 4, 2014 at 1:25 pm

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Justin Lee

April 4, 2014 at 1:25 pm

Please could you reset my license. It is not auto-updating.

IT says I only have a license for auto updating one site which is not right.


Jonathan Wilson

April 4, 2014 at 1:47 pm

Hi Justin,

I’ll be happy to help with this. Which site would you like to reset the license key for?


Justin Lee

April 4, 2014 at 1:55 pm

The UCB site, please.


Jonathan Wilson

April 4, 2014 at 2:02 pm

Hi Justin,

I have reset your license key. Please remove the key from the field in your Event Espresso General Settings, save the blank field, then reenter the key and save again.

Let us know if you have any issues.


Justin Lee

April 4, 2014 at 2:05 pm

Sorted. Thanks


Jonathan Wilson

April 4, 2014 at 2:08 pm

Great! Glad I could help!

Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂

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