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License Reassignment

Posted: September 20, 2012 at 9:18 pm


Chris McKellar

September 20, 2012 at 9:18 pm

Perhaps I missed something, but I needed a different domain while testing out the website before pushing it live. Now you are charging $10 so I can switch the license from ‘test’ to the production domain? Please let me know if there is another way to resolve this. The site has been live for a number of weeks, but EE started behaving strangely today and I suspect it is because of this disparity.

Please advise,

Chris


Seth Shoultes

  • Support Staff

    •

September 20, 2012 at 10:46 pm

Hi Chris,

We allow a one-time free reset when moving from a test server to a live server. I have reset your license. You may also need to do this too:
https://eventespresso.com/topic/site-moved-licensing-did-not-like-it/#post-17584

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Updated by  Seth Shoultes 11 years, 7 months ago ago

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