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License key not allowing auto update?

Posted: February 17, 2013 at 8:54 am


Brent Martel

February 17, 2013 at 8:54 am

Same issue as a number of people on here. Getting the following:

“There is a new version of Event Espresso available. View What’s New with version 3.1.30.7.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

I have a license, so not sure what the issue is?

Tried to do the request license reset, but I am not paying $10 for something I have already paid for. Hence the post in here as well.

Site is vetoutreach.org


Dean

February 18, 2013 at 12:30 am

Hi Brent,

The licence in your account is not in use (it should be added to the General Settings page).

I went ahead and reset it for you anyway just to be on the safe side.

If you have a licence key in the General Settings, remove it, save the options, get the new key from your account page, add it back in and save.

The support post ‘License key not allowing auto update?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Dean 11 years, 2 months ago ago

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